Showing posts with label supplier. Show all posts
Showing posts with label supplier. Show all posts

Wednesday, November 5, 2014

Cancelation Networking



Sure this has happened to you or you heard a story about it, you are at the airport and suddenly by events beyond your control,  the airline cancel your flight ... 



Last Thursday I had to take a flight at 8:00 am, I arrived at the airport with my regalement 2 hours in advance. To this point I have spent so much on the airports I've learned to take my precautions.
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The airport seemed as a market day with your paycheck with you. You'd think they were giving away tickets or stays, since it was a lot of people there, the most interesting is that although the time was more regularly for working travelers, plenty of tourists were delivering their luggage. I think I was waiting for an hour to deliver my suitcase. Eventually as I walked in the control line, and went to the waiting room.

Oh surprise! the speakers began to notice that due to bad weather conditions, the airport was closed for operations, that means no flights arriving or leaving. A dense fog was observed through the windows of the waiting room, but I kept thinking that soon somebody would announce that my flight would depart from gate number 43.

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Minutes passed and nothing, the speakers were announcing that passengers should wait for some more indications. And suddenly my flight that had the status of "on time" appeared a horrible "cancelled" in red letters and the whole thing. If you are going to cancel a flight, at least they should not make it so dramatic, but anyway, I went to the service station of the airline, and of course the lady who attended was not aware of the cancellation. I asked her politely what should a mere mortal like me do? And I thought she would answer me to buy something like Credit Card "X" and with that we give VIP status, but no, she spread a paper with a phone number and told me that my situation should be solved by telephone only.


The speakers suddenly told that people from my flight were directed to another station, in a separate room, with more trained staff or the understanding that they would be more informed than the girl in the other room. Finally the time came and I had been front half of the plane and the other half from the airport, because while I was thinking, more flights were canceled and that things there really started to get complicated.

I stayed on line for
 another half hour, but the lady with a very nice attitude, told me that I was going to lose my flight and would get on it the next day, until then I had not reacted, but at that time I pointed out that: 

1. I was not missing a flight, which was missing two flights (all because of the airport connections)

2. That I was going to do any major scandal, because I was sure that they should send me to my final destination. I just wanted to go straight to the beach.

Sure my non reactionary techniques, the girl should already have a signal (because there were several cases that morning) that from the flight from Madrid, they had to send landing Queretaro, or arriving from Bogota, had been unable to land and had gone to Toluca. And she will have noticed that there were some passengers who would be losing the connection. So I was assigned a place in the next direct flight to the beach :).

The nice lady gave me the following indications: Miss you are going to have to leave these waiting rooms, collect your luggage in the bands, go again to make baggage drop out, go back through the security line and ready. I was not going to lose bad mood, until then, all we lost was a flight, but according to the itinerary of my new flight, I will arrive at my destination about 15 minutes after the scheduled time, not bad for a cancellation .

What happened next is the result of Networking and commented to the note of what one can do in these cases and not spend so badly. To get out, no special ramps, one has to regularly go out in the designated areas, but I had not reached these areas, so I went to the security filters to exit. At that time there was shift change, so they were all serving security guards receiving their day assignments. But they not allow me to get out, so I have to say "please I'm going to lose another flight" and of course someone take care of me and told me the password to get out of there: "Jimenez"

OK, I was out, but I had to get to the delivery area of luggage, to go back, I passed through the filter of the airport staff, not to mention, I was wandering around all interior corridors until I got to where I would found easily my suitcase, but like everything went well on the day, of course it was not my case over there. Neither the passengers flying to Matamoros and San Luis Potosi. 

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We all got talking and waiting, spent about 20 minutes waiting for the luggage and then Matamoros came in. 20 minutes after the San Luis Potosi flight luggage arrived. But nothing at all about my flight, and worse, no passengers, it was kind of strange.

Again no offense to affect the wonderful work of the staff of the airline, I had to tell them that or they I gave my suitcase, or we would have a pretty severe transportation problem, and asked for my suitcase, which arrived in about 20 minutes, the apparently estimated response time at this airline.

In the process, the man at the gate got a large group of passengers, supposedly would get to Sonora, but even if they were already on the plane, they take them down, I think that will make me get angry. 

With my suitcase I returned to the baggage drop off, and before it had taken me an hour to deliver, now 2 hours. There were many people making changes, asking them to give tickets for another time, etc. In a situation like this people can get very violent.

So my recommendation, when you pass something like that, take it easy, learn something in life, in my case two hours later arrived at my destination, but ultimately I arrived and had the best time.

Wednesday, September 3, 2014

Market Networking



The past weekend I went to the Market to get all the stuff for the week, and leave without paying...
This is my first time shopping for groceries at a market, I used to went to the supermarket franchises, because my job duties won't allow me to get on time to this fabulous places that in Mexico are really popular.
Since I came here, the people recommend me to go to the market, and I have to accept that I was reluctant to change my shopping habits. But in the meanwhile I realized that I should adapt myself to buy and consume on the places that the locals do, because trying to maintain my habits is becoming complicated. I think that I should practice my resilience.
Frutas y Verduras
Fruits and Vegetables
The first thing I learn to buy was the fruits and vegetables, I have here my "Marchantes" (Sellers), they show me the fresher fruit and they take care that I should not choose yesterday's coriander. This would never happen at a convenience store, if you find your fruit, you take it and no one will tell you anything about its freshness.

Pescadería
Fish Station

Then I went to the fish station, this became a very interesting experience, the lady that sell me the fish, told me which one was the fresher and she gave me a recipe to make a mouth watering fish broth.

I move forward and buy some species to make some "Mole", I always brought the one that is preprepared, now I came home with a bag of "Mole Almendrado" (Almond Mole), and it included the recipe to cook it.
Carnicería
Butcher
 Once I start my shopping, it's difficult to stop me, so I went to the Butcher and he explain me how to ask for smoked pork chops, He promised that those chops will be the better I could ask for. As a good seller he also convinced me to buy ground beef and "longaniza" (kind of sausage).

Pollería
Pollería
To finish my shopping day, I stopped by the poultry station, remember I had the "mole", now I have to get the next ingredients. It's amazing on how this people make all the cuts, confection, smashing, feather cutoff, etc. I was so interested on the process, and then taking pictures that we came out without paying to my new friend.

The advantage was that on the process, she listen to me that I had to get some bags that I had forgotten and really shy on what happened, she told me that she had forgotten to collect my payment, at this time I don't know who of us was the most ashamed. I apologized and promised to came back to buy to her more chicken, she of course became my new bff.
So my recommendations to make market networking:
1.- People that work at a market want to create a customer relationship, so they are really kind and will try to give you the best service. Seize this opportunity, it is nice to get all this attention at once.
2.- If you become friend of yours "marchantes", the will give you good recommendations, at the end they are the experts on their products and merchandises, and if lucky, you will get an interesting sale offer.
3.- Its a both way relationship, so if one day you forget to pay, for sure they will track you and with a little shame they will collect the payment. In your case, you maybe be ashamed too and will try to avoid to repeat the damage. That is what a friendship is all about, to learn how to apologize and to learn to tell your friend when he is committing a mistake.

Tuesday, April 15, 2014

Viral Networking

Hola!

Hace una semana me reuní con un proveedor para revisar algunos aspectos pendientes que teníamos respecto a una campaña de marketing que habíamos realizado. Al estar charlando, surgió mi inquietud por realizar una actividad de creación de contenidos, durante dos años de trabajo, siempre habíamos considerado el tema de cómo crear contenidos para el mercado al que dirigíamos nuestras campañas y quise explorar con él la posibilidad de integrarme como colaboradora en su empresa. Lo interesante es que en nuestra plática, surgieron temas distintos, uno relacionado con la empresa de head hunters de su empresa y otro relacionado con un proyecto de desarrollo de pequeñas y medianas empresas en el cual está participando. De estas dos necesidades que el proveedor tenía logré contactar a personas diferentes para tratar de apoyar la necesidad, con respecto a la empresa de head hunters, las posibilidades y necesidades de muchas personas se encuentran relacionadas, seguro de esta oportunidad se generarán muchas más. En cuanto a la empresa PYME, casualmente conozco una persona muy relacionada con el campo en dónde esta empresa se formará, así que ya se encuentran en contacto mi proveedor y mi amigo, ojalá esto les permita desarrollar muchísmo más. De ahí que le llame Networking Viral, hay que tener capacidad de atención para el surgimiento de oportunidades y posteriormente capacidad de compartir la información.

Hello!

A week ago I had a meeting with a supplier to review some pending aspects regarding our digital marketing campaign. When we where chating, I announced my intentions to create some contents, during 2 years, we always commented about the lack of information for the market we where approaching, as we where speaking I commented my intentions to start as a collaborator at his enterprise, that approach isn't defined yet. The interesting thing about our conversation emerged as we spoke, we reviewed several themes, one of them related with a head hunter consulting and the other related to a SME that he is trying to develop. Among these to approaches, I could contact different people to try to solve this need. Related to the head hunter, there always be people in search for a job or for a consulting, this relation is going to pay later. Regarding the SME, I know a close friend related with the industry my supplier had, now both of them are in contact and trying to develop this new business. I think this is why I call this kind of networking, Viral Networking, some of the better opportunities are not for oneself, but can be related with other people you know and your own ability to share information.